Accessibility Statement

At Birchwood Psychotherapy, we believe mental health support should be accessible to everyone. We are committed to creating a website and virtual therapy experience that is inclusive, welcoming, and usable for people of all abilities.

Our Commitment

We strive to ensure our website is accessible and aligned with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where possible. We regularly review our site to improve usability, clarity, and navigation.

Our accessibility efforts include:

Clear, readable fonts and strong colour contrast
Mobile-friendly and responsive design
Simple, intuitive navigation
Alt text for images wherever possible
Structured headings for screen readers
Accessible contact options

Accessibility adjustments on this site

As a modern virtual psychotherapy clinic serving clients across Canada, we aim to make therapy accessible in multiple ways:

Secure online video sessions
Phone sessions upon request
Flexible scheduling
Closed captioning options available through video platforms when supported
If you require accommodations for sessions (for example, adjustments related to hearing, vision, cognitive processing, or other accessibility needs), we are happy to collaborate with you to find a solution that supports your comfort and care.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Requests, issues, and suggestions

Accessibility is an ongoing process. We are continually learning and improving our website to better serve our community.

If you experience any difficulty accessing content on this site, notice a barrier, or have suggestions for improvement, we would genuinely appreciate hearing from you.

Please contact us at:
📧 admin@birchwoodpsychotherapy.ca

We will do our best to respond promptly and provide the information you need in an accessible format.