Privacy Policy
A LEGAL DISCLAIMER
Effective Date: March 1st, 2026
At Birchwood Psychotherapy, your privacy and confidentiality are taken seriously. As a virtual psychotherapy clinic serving clients across Canada, we are committed to protecting your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial health privacy laws.
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This Privacy Policy explains how we collect, use, store, and protect your information.
PRIVACY POLICY - Collection of Personal Information
We collect personal information that is necessary to provide psychotherapy services and operate our practice.
This may include:
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Full name
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Email address and phone number
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Mailing address
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Date of birth
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Emergency contact information
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Health history and clinical information
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Session notes and treatment records
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Payment and billing information
We collect information directly from you through:
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Website contact forms
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Booking platforms
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Intake forms and consent documents
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Email communication
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Video or phone sessions
We only collect information that is reasonably necessary for providing care.
Use of Personal Information
Your information is used to:
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Provide psychotherapy services
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Communicate regarding appointments
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Maintain clinical records
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Process payments
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Issue receipts for insurance reimbursement
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Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
Website and Data Cookies
If you have questions about this Privacy Policy or how your information is handled, please contact:
admin@birchwoodpsychotherapy.ca
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This Privacy Policy may be updated periodically to reflect changes in legislation, technology, or practice operations. The most current version will always be posted on this website.